Johnson Controls Heat Pump 18 SEER CZH User Manual

USER’S INFORMATION MANUAL  
R-410A  
OUTDOOR SPLIT-SYSTEM  
AIR CONDITIONING OR HEAT PUMP  
ISO 9001  
Certified Quality  
Management System  
MODELS: 18 SEER CZH, AC8B, AL8B SERIES 2 TO 5 TONS  
MODELS: 18 SEER YZH, HC8B, HL8B SERIES 2 TO 5 TONS  
LISTED  
TABLE OF CONTENTS  
CONTACT INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1  
SAFETY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1  
THERMOSTATS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1  
YOUR KEY TO COMFORT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1  
COOLING ONLY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1  
COOLING AND HEATING (HEAT PUMP) . . . . . . . . . . . . . . . . . . . 1  
MANUAL CHANGE-OVER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1  
PROGRAMMABLE ELECTRONIC THERMOSTATS . . . . . . . . . . . . . 1  
FAN OPERATION SELECTION . . . . . . . . . . . . . . . . . . . . . . . . . . . 2  
START-UP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2  
POWER FAILURE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2  
SYSTEM OPERATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2  
MANUAL CHANGE-OVER THERMOSTAT . . . . . . . . . . . . . . . . . .2  
ELECTRONIC THERMOSTAT . . . . . . . . . . . . . . . . . . . . . . . . . . . .2  
CARE OF SYSTEM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2  
COIL CARE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3  
SERVICE CALLS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3  
FILTER CARE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3  
CLEARANCES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3  
PARTS INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3  
EXTENDED WARRANTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3  
SOME EFFICIENCY DO’S & DON’TS . . . . . . . . . . . . . . . . . . . . . . .3  
LIMITED WARRANTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4  
CONTACT INFORMATION  
Contact us by mail:  
Johnson Controls Unitary Products  
Consumer Relations  
5005 York Drive  
Norman, OK 73069  
The manufacturer recommends that the user read all sec-  
tions of this manual and keep the manual for future refer-  
ence.  
COOLING ONLY  
If your air conditioning system is designed to provide cooling only (AC),  
with no capability for heating operation (heat pump), a two-stage cool-  
ing only thermostat, with a manual, one-position “Cool” and “Off” com-  
fort switch is all that is required for system operation.  
SAFETY  
NOTE: If you have an independent heating system (with a separate  
thermostat), always be sure the heating control is turned “Off” before  
turning on the cooling system.  
This product must be installed and serviced by a qualified  
installer or service agency. Improper installation, adjustment,  
alteration, service or maintenance can cause injury or property  
damage.  
COOLING AND HEATING (HEAT PUMP)  
If your system has been designed to allow both cooling and heating  
operation, you may have either a manual change-over type, or a pro-  
grammable electronic type thermostat with 2-stages of cooling and 2-  
stages of heat.  
THERMOSTATS  
YOUR KEY TO COMFORT  
Though thermostats may vary widely in appearance they are all  
designed to perform the same basic function, to control the operation of  
your air conditioning or heat pump system. Regardless of size or shape,  
each thermostat will feature a temperature indicator; a dial, arm, or  
push button for selection of the desired temperature; a fan switch to  
choose the indoor fan operation; and a comfort switch for you to select  
the system mode of operation.  
MANUAL CHANGE-OVER  
Manual change-over simply means that the comfort switch must be  
manually positioned every time you wish to switch from the cooling to  
heating or heating to cooling modes of operation.  
PROGRAMMABLE ELECTRONIC  
THERMOSTATS  
The computerized electronic thermostat is actually a sophisticated elec-  
tronic version of a manual change-over type. This thermostat includes  
features which allow “set-back” temperature variations for periods of  
sleep, or while you are away during the day, and means energy savings  
for you. The thermostat also features a digital clock.  
Only approved thermostats have been tested and are fully compatible  
with this equipment. Please be aware that many different thermostats  
operate on batteries or “power stealing” principals. These types of ther-  
mostats can not be supported as trouble free when used with this product.  
The following illustrations and discussion will help you determine which  
type of thermostat you have for your system.  
A complete operating instruction is provided by the manufacturer for  
each thermostat. Familiarize yourself with its proper operation to obtain  
the maximum comfort with minimum energy consumption.  
343787-UUM-B-0409  
 
343787-UUM-B-0409  
COIL CARE  
PARTS INFORMATION  
Replacement parts are available from local contractor/dealer or the  
nearest distribution center.  
Keep the outdoor unit free of foliage, grass clippings, leaves, paper, and  
any other material which could restrict the proper air flow in and out of  
the unit. The coil may be vacuumed to remove any debris from between  
the fins. If the coil becomes excessively dirty, turn the main disconnect  
switch to “Off” and wash the coil with your garden hose. Avoid getting  
water into the fan motor and control box. Flush dirt from base pan after  
cleaning the coil.  
EXTENDED WARRANTY  
Special warranty packages (called York CarePerformance Promise) are  
available through your contractor. These packages reduce the potential  
cost of service calls following the first year of operation on your cooling  
(or heating/cooling) system.  
SERVICE CALLS  
There are a few instances where the user can avoid unnecessary ser-  
vice calls. If unit stops functioning properly check the following items  
before calling your servicing dealer:  
SOME EFFICIENCY DO’S & DON’TS  
DON’T heat or cool unused household area. Reduce supply and return  
air flow to a minimum in areas which are not living spaces (storage  
rooms, garages, basements, etc).  
1. Indoor section for dirty filter.  
DON’T be a “thermostat jiggler”. Moving your thermostat setting will not  
make your system heat or cool any faster. Adjust your thermostat to a  
comfortable setting and leave it there.  
DON’T restrict air circulation. Placing furniture, rugs, etc. in such a way  
that they interfere with air vents will make your system work harder to  
achieve a comfortable temperature level. This requires more energy,  
which means greater cost to you.  
DON’T heat or cool when you are away. If you are going to be away for  
a day or more, re-adjust your thermostat accordingly. Your furniture is  
far less demanding than you are when it comes to comfort levels. How-  
ever, don’t expect the system to restore comfort conditions immediately  
upon returning home. It will take a little time.  
DON’T locate lamps or other heat-producing appliances (radios, TV’s,  
heaters, etc.) near your thermostat. The heat from these items will give  
your thermostat “false information” about the temperature in the room.  
2. Outdoor section for leaf or debris blockage. Eliminate problem, turn  
off the thermostat for 10 seconds and attempt start. Wait 5 minutes.  
If system does not start, call your servicing dealer.  
DO select a comfortable thermostat setting, but keep in mind that mod-  
eration in temperature selection will save energy.  
DO turn on your kitchen exhaust fan when cooking and your bathroom  
exhaust fan when showering. Also, make sure your clothes dryer is  
properly vented. If these items are neglected, an excess heat and  
humidity condition may be created, causing your air conditioning sys-  
tem to run longer.  
Your system contains environmentally friendly refrigerant R-  
410A, which operates at high pressures. You may be in dan-  
ger if you try to make an attempt to repair your unit. Please  
contact your local dealer.  
DO set your thermostat a few degrees lower than normal several hours  
before entertaining a large group of people in a relatively small area.  
People give off a considerable amount of heat and moisture in a closed  
area.  
FILTER CARE  
Inspect the air filter(s) at least once a month. If they are dirty, wash  
reusable filters with a mild detergent per manufacturer’s recommenda-  
tions. Replace disposable filters with new filters. Install the clean filters  
with “air flow” arrow in the same direction as the air flow in your duct.  
Filters should be clean to assure maximum efficiency and adequate air  
circulation.  
DO keep drapes and venetian blinds closed when practical. These  
items provide insulation against heat loss/gain.  
DO contact a qualified service person to make repairs or adjustments to  
your system. He has been trained to perform this service.  
CLEARANCES  
The minimum clearances shown below must be maintained should any  
patio or yard improvements be done around the outdoor unit.  
TOP 48"  
SIDES 24"  
ACCESS 18"  
FRONT* 18"  
* Service Access Panel  
Unitary Products Group  
3
 
Limited Warranty  
Johnson Controls Unitary Products (hereinafter “Company”) warrants this product to be free from defects in factory workmanship and material under normal  
use and service and will, at its option, repair or replace any parts, without charge, subject to the exclusions below, that prove to have such defects according to  
the terms outlined on this warranty. This warranty covers only the equipment described by the Product Model Number and Serial Number on the equipment or  
listed on the Warranty Registration Card and applies only to products installed in the United States or Canada.  
FOR WARRANTY SERVICE OR REPAIR:  
Contact the installer or a Company dealer. You may find the installer’s name on this page or on the equipment. You can also find a Company dealer online at  
73069. Or, by phone 877-874-7378. All warranty service or repair will be performed during regular business hours, Monday through Friday 9:00am-5:00pm.  
Product Model No.__________________________________  
Unit Serial No.____________________________________  
Installation Date_______________________________________  
Installing Dealer________________________________________  
FOR PRODUCT REGISTRATION: For your benefit and protection, return the Warranty Registration Card to Company promptly after installation. This will ini-  
tiate the warranty period and allow us to contact you, should it become necessary. This warranty extends only to the original consumer purchaser and is non-  
transferrable. For this warranty to apply, the product must be installed according to Company recommendations and specifications, and in accordance with all  
local, state, and national codes; and the product must not be removed from its place of original installation. The warranty period for repair or replacement parts  
provided hereunder shall not extend beyond the warranty period stated below. In the absence of a recorded Warranty Registration Card, the warranty period  
will begin upon product shipment from Company. If you are unaware of the date the warranty became effective, contact Company at 877-874-7378 or visit  
the back page of this packet.  
The warranty period in years, depending on the part and the claimant, is as shown in the chart below.  
CONDENSING UNITS  
CONDENSING UNITS  
COMPRESSOR  
10  
PARTS  
5 or 10†  
10  
18 SEER  
CZH, AC8B, AL8B, YZH, HC8B, HL8B  
18 SEER Premium System Warranty* CZH, AC8B, AL8B, YZH, HC8B, HL8B  
* Premium System Warranty requires the following:  
Lifetime  
1. UPG factory matched system including Affinity furnace and coil or air handler.  
2. Proof of qualifying system is required before Premium System Warranty becomes valid.  
3. Unit registration must occur within 90 days of installation date on upgnet.com or upgproductregistration.com  
4. The Premium System warranty is non-transferrable and is limited to the original owner.  
5. Premium System Warranty includes 10 Year Parts coverage on Condensing Unit or Heat Pump Unit, Coil and Furnace or Air Handler.  
or 90 days of closing for new home construction. In some states, registration is not required, but proof of installation may is required to qualify for the 10-year parts  
warranty.  
Company strongly recommends regular periodic preventative maintenance on this equipment. The person most familiar with the equipment in your HVAC sys-  
tem is a Company dealer. The Company dealer can ensure your maintenance program meets the conditions of the "Company Warranty", maximize the effi-  
ciency of the equipment, and service your unit within the mandated guidelines with regard to unlawful discharge of refrigerants into the atmosphere.  
EXCLUSIONS  
This warranty does not cover any:  
1. Shipping, labor, or material charges or damages resulting from transportation, installation, or servicing.  
2. Damages resulting from accident, abuse, fire, flood, alteration, or acts of God (tampering, altering, defacing or removing the product serial num-  
ber will serve to void this warranty).  
3. Damages resulting from use of the product in a corrosive atmosphere.  
4. Damages resulting from inadequacy or interruption of electrical service or fuel supply, improper voltage conditions, blown fuses, or other like  
damages.  
5. Cleaning or replacement of filters or damages resulting from operation with inadequate supply of air or water.  
6. Damages resulting from failure to properly and regularly clean air and/or water side of condenser and evaporator.  
7. Damages resulting from: (I) freezing of condenser water or condensate; (II) inadequate or interrupted water supply; (III) use of corrosive water;  
(IV) fouling or restriction of the water circuit by foreign material or like causes.  
8. Damages resulting from use of components or accessories not approved by Company (vent dampers, etc.).  
9. Increase in fuel or electric cost.  
This warranty is in lieu of all other warranties, expressed or implied, including the implied warranties of merchantability and fitness for a particular pur-  
pose.  
Some states do not allow the disclaimer of implied warranty, so that the above disclaimer may not apply to you. Some states only allow a partial limita-  
tion on implied warranties to limit the duration of implied warranties to the duration of the express warranty. In such states, the duration of implied war-  
ranties is hereby expressly limited to the duration of the express warranty on the face hereof. Some states do not allow limitations on how long an  
implied warranty lasts, so the above limitation may not apply to you.  
In no event, whether as a result of breach of warranty or contract, tort (including negligence), strict liability, or otherwise, shall Company be liable for  
special, incidental, or consequential damages, including but not limited to loss of use of the equipment or associated equipment, lost revenues or prof-  
its, cost of substitute equipment or cost of fuel or electricity. The above limitations shall inure to the benefit of Company’s suppliers and subcontractors.  
The above limitation on consequential damages shall not apply to injuries to persons in the case of consumer goods.  
Company does not assume, or authorize any other person to assume for Company, any other liability for the sale of this product. Some states do not  
allow the exclusion or limitation of incidental or consequently damages, so the above limitation may not apply to you.  
This warranty gives you specific legal rights. You may also have other rights which vary from state to state.  
Subject to change without notice. Printed in U.S.A.  
343787-UUM-B-0409  
Copyright © 2009 by Johnson Controls, Inc. All rights reserved.  
Supersedes: 343787-UUM-A-0907  
Johnson Controls Unitary Products  
5005 York Drive  
Norman, OK 73069  
 

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